Our Management

Box Hill Cemetery Trust

Corporate governance of Box Hill Cemetery has been the responsibility of dedicated community representatives since 1873. The Box Hill Cemetery Trust is a statutory board, responsible to the Government of Victoria for strategic oversight and on-going stewardship of the cemetery. Trust members are volunteers appointed under the Victorian Cemeteries and Crematoria Act 2003, by the Governor in Council and on recommendation of the State Minister for Health.

In 1965, the Box Hill Cemetery Trust became a foundation member of the Cemeteries & Crematoria Association of Victoria. The Trust remains an active participant and is now recognised for innovation and leadership among Victoria’s Class B cemeteries.

The current Trust comprises distinguished business professionals and community leaders committed to overseeing the highest standards of contemporary funeral and memorialisation opportunities for bereaved families and to conserving this vital community asset for future generations. All Trust-members have completed recognised training in cemetery governance and operations.


Eric Collyer retired as Deputy Principal of Templestowe Heights Primary School in 1993 following a 36-year teaching career. Prior to his teaching studies, he attended Box Hill High School. Eric was appointed to the Box Hill Cemetery Trust in 1984 and has served as Chairman since 2001. He is currently President of the Doncaster-Templestowe Historical Society, a member of the City of Manningham’s Heritage Advisory Committee and a member and organist of St Paul’s Lutheran Church in Box Hill. His interests include classical music, gardening, local and family history and vintage machinery. He co-authored a family history, published in 1989, for which he received the Australian Institute of Genealogical Studies’ ‘1990 Alexander Henderson Award’. Eric has overseen several major cemetery projects, including establishment of the mausoleum, new administration complex and updated works depot. In 2018, he received a Menzies Community Australia Day Award and a City of Manningham Civic Award, both in recognition of his outstanding contributions.

Vicki Goodall CertAppSocSci(LibTech)  has worked in university, tertiary and public libraries with responsibility for acquisitions and budget control. Vicki was appointed to the Trust in 2000. She is currently engaged in voluntary roles in the Whitehorse community with the Whitehorse-Manningham Regional Library Corporation; the Box Hill Historical Society; Scouts Australia and is a member of both Australian Scout Fellowship and Scout Heritage Victoria. Vicki’s endeavours have been recognised with a Caroline Chisholm Award 2003, Silver Arrowhead Award 2004, and Whitehorse Community Achievement Award 2009.


Neil Greenaway FCA FCPA FGIA FCIS FAICD is a consultant with extensive governance and finance experience in the not-for-profit and commercial sectors. Prior to joining Box Hill Cemetery Trust in 2013, Neil was a member of The Greater Metropolitan Cemeteries Trust and previously served on The Necropolis, Springvale Trust (now Southern Metropolitan Cemeteries Trust). He is a director of RACGP Oxygen and independent member of the Audit & Risk Management Committees of Frankston City Council (Chair) and Gippsland Water. He was a director of the Royal Australian College of General Practitioners and has held executive positions at Medibank Private, St Vincent’s Health and Tupperware International. He is a Fellow of the Institute of Chartered Accountants in Australia, a Fellow of the Certified Practising Accountants of Australia, a Fellow of Governance Institute of Australia and a Fellow of the Australian Institute of Company Directors.
Joan Morgan BA (Hons) LLB LLM was appointed to the Trust in 2015. She brings an extensive background in compliance, risk management, corporate governance, privacy, audit and legal matters. Joan has served on several boards and finance committees and is currently a Board member of First Option Credit Union, a member of the Finance Committee of the St Vincent de Paul Society and a member of its Governance Committee.  Joan has also served as a Local Government Councillor with the former City of Nunawading. She lives in Forest Hill and has exchanged her full-time role as legal counsel and in corporate compliance management for a fulfilling life of community activity and social involvement.
Joan Morgan

Stuart Baird BA LLB GAICD is a lawyer who practices in Blackburn. Stuart has a particular interest in commercial law and corporate governance. He acts for a range of clients from private individuals to multi-national companies in many different areas of the law, including commercial, employment, financial and personal legal matters. Stuart also maintains an interest and involvement in the local community and was initially appointed to the Box Hill Cemetery Trust in 2013.

Donna Goldsmith BN(Hons) MClinN MBA is the Executive Officer of the Australian & New Zealand Intensive Care Society Clinical Trials Group. She has an extensive background in intensive-care nursing, medical research administration, presentation and publishing. Appointed to the Trust in 2018, Donna lives in nearby Mitcham. Other community activities include voluntary roles on Monash Medical Centre’s Consumer Advisory Panel, a school council and a Scout group for young people with special needs.

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Our professional team is dedicated to excellent client service and to providing the highest standards of care to visitors, graves, memorials and our very special cemetery environment. Our people are trained in a range of disciplines, including customer service, bereavement care, business management, administration, landscape management, horticulture and grave-safety. Our office staff are pleased to help with funeral bookings, location details and any other enquiries.



Leading cemetery specialist Dr Philip Bachelor OAM FIML FAICD has been Box Hill’s CEO since 2011. A social-behaviourist, business administrator and environment manager, he has led commercial and community enterprises, including a range of cemeteries in Victoria and interstate over almost four decades. His national quantitative ‘Cemetery Visitation Study’ and qualitative ‘Bereavement Response Study’ represent the most extensive social research in their field and established an evidence-based foundation for today’s cemetery services. He has reviewed operations around the world, published leading textbooks and dozens of journal articles, addressed international conventions, consulted to authorities throughout Australia, and led various community, industry and professional associations.

Administration Manager Marisa Ricardi CertFinServs(Acct) DipMgt&Lship FIML has managed the cemetery office and led administration and finance functions since 2013. She also oversees funeral bookings, grave & niche selection, record-keeping and client support services. Marisa’s professional background includes business administration, sales and customer care. Fluent in English and Spanish, she has owned and managed small businesses in Australia and overseas.

staff -marisa-ricardi-2

Administration staff are  pleased to assist with location enquiries, grave and memorial sales, funeral bookings, applications to erect monuments, and updating and managing interment records. They are supported by professional consultants in vital complementary areas, including bookkeeping, computer services, engineering, database management and security.



Operations Manager Benjamin Hore Cert Hort & L’scape joined the Box Hill Cemetery staff in 2017. He leads the dedicated grounds team responsible for enhancing the unique memorial environment and providing crucial interment services. His background includes landscape construction, maintenance and supervision in Victoria and interstate. He is currently pursuing part-time management studies. Ben and his team strive to meet the diverse practical and cultural needs of all bereaved clients through supporting funerals, arranging interments, monitoring memorial works and maintaining buildings, mausoleum and monumental areas. The team also cares for memorial lawns, gardens and the general cemetery landscape.

Grounds staff apply a broad range of landscape and facilities maintenance and development expertise and also support funerals, supervise monument works, assist mourners and other visitors, arrange interments and memorials and maintenance of buildings and facilities. Operations staff are also complemented by a broader team of dedicated contractors providing additional vital services, such as grave digging, tree care, waste removal, concreting, plumbing, and other trades.

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