Box Hill Cemetery Trust
Corporate governance of Box Hill Cemetery has been the responsibility of a dedicated Trust since 1873. Box Hill Cemetery Trust is a statutory board, responsible to the Government of Victoria for strategic oversight and on-going stewardship of the cemetery. Trust-members are appointed under the Victorian Cemeteries and Crematoria Act 2003, by the Governor in Council on recommendation of the State Minister for Health. Box Hill Cemetery Trust-members are all voluntary representatives of the local community. They include distinguished business professionals and community leaders committed to overseeing the highest standards of contemporary funeral and memorialisation opportunities for bereaved families and also to conserving this very special place for future generations.
The Trust is an active foundation member of the Cemeteries & Crematoria Association of Victoria and upholds the highest industry standards and codes of ethics.
Eric Collyer retired as Deputy Principal of Templestowe Heights Primary School in 1993 following a 36-year teaching career. Prior to his teaching studies, he attended Box Hill High School. Eric was appointed to the Box Hill Cemetery Trust in 1984 and has served as Chairman since 2001. He is currently President of the Doncaster-Templestowe Historical Society, a member of the City of Manningham’s Heritage Advisory Committee and a member and organist of St Paul’s Lutheran Church in Box Hill. His interests include classical music, gardening, local and family history and vintage machinery. He co-authored a family history, published in 1989, for which he received the Australian Institute of Genealogical Studies’ ‘1990 Alexander Henderson Award’. Eric has overseen several major cemetery projects, including establishment of the mausoleum, new administration complex and updated works depot.
Vicki Goodall CertAppSocSci(LibTech) has worked in university, tertiary and public libraries with responsibility for acquisitions and budget control. Vicki was appointed to the Trust in 2000. She is currently engaged in voluntary roles in the Whitehorse community with the Whitehorse-Manningham Regional Library Corporation; the Box Hill Historical Society; Scouts Australia and is a member of both Australian Scout Fellowship and Scout Heritage Victoria. Vicki’s endeavours have been recognised with a Caroline Chisholm Award 2003, Silver Arrowhead Award 2004, and Whitehorse Community Achievement Award 2009.
Stuart Baird BA LLB is a lawyer who practices in Blackburn. Stuart has a particular interest in commercial law and corporate governance. He acts for a range of clients from private individuals to multi-national companies in many different areas of the law, including commercial, employment, financial and personal legal matters. Stuart also maintains an interest and involvement in the local community and was appointed to the Box Hill Cemetery Trust in 2013.
Our professional team is dedicated to excellent client service and to providing the highest standards of care to visitors, graves, memorials and our very special cemetery environment. Our people are trained in a range of disciplines, including customer service, bereavement care, business management, administration, landscape management, horticulture and grave-safety. Our office staff are pleased to help with funeral bookings, location details and any other enquiries.
Leading cemetery specialist Dr Philip Bachelor OAM BAppSc MBA PhD FAICD FAIM has been Box Hill’s CEO since 2011. He has led various commercial and community enterprises, including a range of cemeteries since the 1980s. His unique national research established an evidence-based foundation for today’s services and he produced the first texts on cemetery clients and their needs. He has reviewed cemetery operations around the world, consulted to authorities throughout Australia and led various community, industry and professional bodies. He instigated postgraduate cemetery management education and is an adjunct lecturer and author of over thirty journal articles and five books, including the seminal texts ‘Life after Death: Understanding bereavement and working through grief’ (2002 Hill of Content, Melbourne) and ‘Sorrow & Solace: The social world of the cemetery’ (2004 Baywood, New York).
Administration Manager Marisa Ricardi CertFinServs(Acct) DipMgt&Lship AFIML has managed the cemetery office and led administration and finance functions since 2013. She also oversees funeral bookings, grave & niche selection, record-keeping and client support services. Marisa’s professional background includes business administration, sales and customer care. Fluent in English and Spanish, she has owned and managed small businesses in Australia and overseas.
Administration staff are pleased to assist with location enquiries, grave and memorial sales, funeral bookings, applications to erect monuments, and updating and managing interment records. They are supported by professional consultants in vital complementary areas, including bookkeeping, computer services, engineering, database management and security.
Operations Manager Benjamin Hore Cert Hort & L’scape joined the Box Hill Cemetery staff in 2017. He leads the dedicated grounds team responsible for enhancing the unique memorial environment and providing crucial interment services. His background includes landscape construction, maintenance and supervision in Victoria and interstate. He is currently pursuing part-time management studies. Ben and his team strive to meet the diverse practical and cultural needs of all bereaved clients through supporting funerals, arranging interments, monitoring memorial works and maintaining buildings, mausoleum and monumental areas. The team also cares for memorial lawns, gardens and the general cemetery landscape.
Grounds staff apply a broad range of landscape and facilities maintenance and development expertise and also support funerals, supervise monument works, assist mourners and other visitors, arrange interments and memorials and maintenance of buildings and facilities. Operations staff are also complemented by a broader team of dedicated contractors providing additional vital services, such as grave digging, tree care, waste removal, concreting, plumbing, and other trades.